Terms & Conditions
Welcome to our Terms and Conditions page. These terms govern your use of our website and services at Richard Carter. By accessing or using our site, you agree to comply with these terms, which are designed to protect both you and our organization.
This page outlines important information regarding your rights and responsibilities when using our services, including details about user conduct, intellectual property, liability limitations, and more. We encourage you to read this information carefully to ensure a clear understanding of your obligations and the rules that apply to your use of our site.
If you have any questions or need further clarification regarding our Terms and Conditions, please do not hesitate to contact us.
PRICES
Prices are quoted in pounds and orders are accepted at prices ruling at date of dispatch. Prices are liable to change without notice. Where chargeable, Value Added Tax will be charged at the rate applicable at the date the Goods are dispatched. Errors and omissions excepted.
Where a price per unit has been quoted and the Buyer requires a smaller number of units to be delivered than those quoted for, the Company reserves the right to adjust the rates of prices applicable thereto.
In the event of termination, variation or suspension of a contract on the Buyers instruction or by lack of instruction, the contract price will be adjusted to reflect the additional costs incurred by the Company.
SETTLEMENT TERMS
Unless otherwise agreed in writing, all accounts are to be paid in full by the last working day of the month, following the month in which delivery of the Goods takes place. The Company, at its discretion, reserves the right to charge interest on accounts outstanding beyond the time specified in this condition. The rate of interest will be 2.5% per month over Barclays Bank base rate on all accounts not settled within the Company terms or as shown on invoice.
If any amount of the invoice is disputed by the Buyer, the Buyer shall inform the Company of the grounds for such dispute within 7 days of delivery of the Goods and shall pay the Company the value of the invoice less the disputed amount in accordance with the settlement terms.
The Company reserves the right to increase a quoted fee in the event that the Buyer requests a variation to the work agreed.
RISK & TITLE
Risk shall pass to the Buyer when the Goods are delivered. Ownership of the Goods shall not pass to the Buyer until the Company has received in full and cleared funds all sums due to it in respect of (i) the Goods; (ii) all other Goods ordered by or delivered to the Buyer; and (iii) any and all monies due from the Buyer to the Company on any account whatsoever.
The Buyers right to deal with or sell any Goods, title to which remains with the Company, shall cease forthwith upon the earlier of written notice from the Company, or any steps being taken with a view to the Buyer entering into administration, receivership, bankruptcy, liquidation or voluntary arrangement of any kind. The Buyer grants the Company, its agents and employees an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or where the Buyers right to possession has terminated, to recover them
NEW ACCOUNTS
Prospective buyers wishing to open an account are requested to complete and sign an Application for Credit Account form. All new accounts are activated with a one off Pro-Forma invoice.
The Proprietors(s), Partner(s) or an authorised employee (if a Limited Company), must sign the application form. Until an application form has been received and a credit account is approved (in writing) orders will not be accepted until cleared funds have been received.
GUARANTEE
Goods supplied will be within the usual commercial limits for any physical or chemical or other properties, but such properties shall not be construed in any way whatsoever as a warranty and no warranty shall be implied as to the fitness or suitability of the Goods for any particular purpose.
As Richard Carter Ltd has a policy of continual product enhancement, we reserve the right to alter specifications without notice. Errors and omissions excepted.
PACKAGING
Orders may only be accepted in multiples of standard packs to simplify packing and despatch. All Goods are consigned in non-returnable packs.
DELIVERIES & BOOKING PROCEEDURES
Delivery dates (if any) given by the Company are given in good faith to indicate estimated delivery times but will not amount to any contractual obligation to deliver at the times stated.
Upon despatch, standard delivery times are by 2 day carrier for pallets and next day for parcel consignments. Buyers requiring special or pre-booked deliveries will be charged extra. Rates available upon request.
DAMAGE IN TRANSIT & SHORTAGES
All consignments must be checked for shortages or damage and any discrepancies clearly signed for as such. Any claim for shortage, loss or damage must be made in writing to the Company within 3 days of delivery.
RETURNS & EXCLUSIONS
Goods supplied with any order cannot be returned without the Company’s written consent and may be subject to a minimum 10% handling charge. All complaints must specify the date of purchase and Invoice number and will only be repaired, exchanged or credited, solely at the discretion of Richard Carter Ltd, providing the Goods have been subject to normal and proper use.
CANCELLATION
Cancellation of the Order by the Buyer will only be accepted on condition that any costs, charges and expenses already incurred, will be reimbursed to the Company forthwith.